Questions, answered

Installing, setting up and billing — the things merchants ask us most, written down so you do not have to wait for a reply.

FAQ

Frequently asked questions

AI Alt Generator is a Shopify app that automatically generates descriptive alt text for your product images using advanced AI technology. It helps improve your store's accessibility and helps customers find your products through search engines.

The app uses OpenAI to analyze your product images and generate descriptions that are optimized for search engines and accessibility. You can customize the length and review each suggestion before applying it to your store.

The app offers multilingual support, covering all major world languages. You can generate alt text for each language separately.

Generation time is approximately 6 seconds per image. Small batches (10-20 images) typically complete within 2-3 minutes. Larger batches of 100 images take around 10 minutes.

Go to the Review tab to see all generated suggestions. You can reject items you do not want or manually edit the generated text. When ready, click Apply to Store to save all approved alt text to your Shopify products.

Yes! Alt text helps search engines understand your images and improves accessibility. Well-written alt text can significantly improve your search rankings and help more customers find your products.

Trust Badges & Icons is a Shopify app that lets you display customizable trust, security, shipping, and payment badges on your storefront to boost customer confidence and conversions.

You can choose from 4 badge types: Banner With Icon (large hero-style), Icon Grid (flexible grid), Compact Icons Grid (small inline), and Payment Badges (dedicated payment methods row).

You can display badges on product pages, the cart page, or in a custom position anywhere in your theme via a Liquid snippet. Product and cart placements can be targeted to specific products, collections, or tags — custom position badges always show shop-wide.

Yes. Target any badge to all products, specific products, products in specific collections, or products with specific tags. You can also filter by visitor country via Shopify Markets.

Yes. You can translate all visible text into any language your store supports. The correct language is shown automatically based on the visitor's language setting.

Announcement Bar is a Shopify app that lets you add customizable announcement bars to your store. Use them to share promotions, shipping updates, and important messages with your customers.

You can place announcement bars in 4 locations: as a top bar, as a bottom bar, on the cart page, or anywhere else using a custom position block in your theme editor. You can also target bars to specific pages, products, or collections.

You can choose from 3 bar types: Single Bar (one static message), Running Line (a continuous marquee that scrolls multiple messages), and Carousel / Flip (slides through multiple messages with horizontal slide, vertical flip, or fade transitions).

You can choose from 4 scheduling modes: always visible, show between specific dates, auto-hide after a set time per visitor, or repeat daily on a schedule.

Yes. All bar types support country targeting. You can show bars to everyone, or only to visitors from countries you select via Shopify Markets.

Yes. You can translate all visible text (title, subtitle, labels, messages, button text) into any language your store supports. The correct language is shown automatically based on the visitor's language setting.

Countdown Timer is a Shopify app that lets you add countdown timers to your store. Use them to highlight time-sensitive offers like flash sales, limited-time deals, and promotions.

You can place timers in 5 locations: on product pages, as a top bar, as a bottom bar, on the cart page, or anywhere else using a custom position block in your theme editor.

You can choose from 3 modes: count down to a specific date and time, set a fixed number of minutes per visitor (each visitor gets their own timer), or set up a recurring daily schedule with chosen hours and days of the week. Cart page timers use the per-visitor mode only.

You choose what happens next. Options vary by timer type — remove the timer, hide it for that visitor, show a custom message (e.g. "Offer expired!"), repeat the countdown from the beginning, or keep it visible at 00:00. Cart page timers can also automatically remove all items from the cart.

Yes. All timer types support country targeting. You can show timers to everyone, or only to visitors from countries you select via Shopify Markets.

Yes. You can translate all visible text (title, subtitle, labels, messages, button text) into any language your store supports. The correct language is shown automatically based on the visitor's language setting.

Yes — every GoodySell app has a free plan and none of them ask for a credit card to start. Trust Badges & Icons, Announcement Bar, and Countdown Timer run free with unlimited badges, bars, timers and impressions. AI Alt Generator includes a monthly allowance of generations on its free plan; the current figure is shown inside the app.

Trust Badges & Icons, Announcement Bar, and Countdown Timer have no usage limits — everything is unlimited on the free plan. For AI Alt Generator, your allowance resets every 30 days from your subscription start date, and unused credits do not roll over to the next period.

Trust Badges & Icons, Announcement Bar, and Countdown Timer are free, so there is no subscription to manage. For AI Alt Generator, you can view your current plan and usage in the app dashboard, and change plans or cancel from your Shopify Admin billing settings.

No hidden fees, ever. Trust Badges & Icons, Announcement Bar, and Countdown Timer are completely free. For AI Alt Generator, you only pay the monthly fee for your chosen plan, with all features included.

Yes — completely free. Trust Badges & Icons gives you unlimited badges and unlimited monthly impressions at no cost, with no credit card required. There are no paid plans and no trial to worry about — every feature is available to you from the moment you install.

All our apps are available on the Shopify App Store, one click to install. For a bar, timer or badge you then switch on the app embed in your theme editor and place the block where you want it. AI Alt Generator needs no theme change at all. No code or developer required.

No. Bars, timers and badges run through Shopify app embeds and theme blocks, which you switch on and position from the theme editor — we never write to your Liquid files. AI Alt Generator does not touch the theme at all; it works on product images in your admin.

The widget stops showing immediately and your theme goes back to exactly how it was — because we never changed its code in the first place. Your session and billing records are removed on uninstall, and you can request deletion of anything else we still hold.

Reach us at support@goodysell.com, or open the FAQ tab inside any of our apps. We are happy to help with setup, customization, billing, or troubleshooting.

Setup

Live in three steps

The same flow for every bar, timer and badge. No config files, no theme backup, no developer.

01

Install from the App Store

Find the app on the Shopify App Store and click install. Nothing to download, nothing to compile.

02

Enable the app embed

Open your theme editor, switch on the app embed, and drop the block where you want it to appear.

03

Publish and track

Set targeting and schedule, hit publish, then watch impressions and clicks in the dashboard.

Still stuck?

If the answer is not here, write to us — a person who works on the apps will get back to you within a day.